Shapes and Sizes

Turns out that dreams come is all different shapes and sizes. An obvious statement? Maybe – but, I needed a reminder.

A year ago, I would have bet money that my dream was clear and I was only focused on continuing to execute. I was on a path, I had a plan, and I liked it!  But, what’s the saying? If you want to make God laugh, come up with a plan.

Turns out that God wanted me to Zig when I thought it was time to Zag… And, it turns out that dreams come in all different shapes and sizes.

So today I’m on a different path, working harder than ever and having a ball… Making a dream come true that I didn’t even know that I had.

I recently became the CEO of the National Museum of African American Music (“NMAAM”) that is to be built soon in Nashville, TN. The great part about it is that this is not my dream alone.

More than a decade ago, a few visionaries determined that Nashville needed a cultural asset that spoke to African American culture. Since that time, a steadfast group of volunteers, donors and employees have worked to move the effort forward. Clearly not a sprint, and not for the faint of heart, the project has endured twists and turns, doubts and defeats, haymakers and knockout blows – but no matter how faint the pulse, NMAAM has refused to die. I guess it’s true that anything that is worth doing requires a liberal measure of tenacity.

Right idea. Right place. Right time. Right plan and Right team are all required to get something like this done. And when that happens a community is formed – and it speaks. They rally, root, push and nudge. They engage, smile and work. And the vision of a few becomes the mission the many. That is what is happening now with this project, and it’s fun to see. And I now have the privilege of working on behalf of this community and being near the front of the parade.

NMAAM is a pretty big, bold and audacious dream. It’s important. It matters – to industry pioneers, to our community, to our nation and to our people. (A large statement right?)

And it came in a shape that I never expected.  I never imagined myself to be a non-profit guy, a museum dude or a music industry cat.  But I suppose that’s what I am – at least as far as this dream is concerned.

Oh well… You know how this works.

Turns out that dreams come in different shapes and sizes. So, when confronted with a big dream – one that’s yours or one that you share with others – there’s only one thing to be done.  Execute!

So let’s get it!

#DBTE #XEQTE

Finish and Follow Up

I’ve been on hiatus for, well… too long. Lot’s of change in my life over the last couple of months. I’ve been doing some more growing up. But I haven’t forgotten about you, about Dreaming Big and definitely not about the importance of XEQTEing.

In fact, all it took was a simple question from a colleague to get me to slow my hectic pace long enough to put pen to paper and fingers to keyboard.

The question was: “How do I become a good businessperson?”

What a loaded question! About a thousand things flew through my mind when she asked that question. But, I paused, held my tongue, and shared only three pieces of advice with her. (1) Do your job well. (2) Finish what you start, and (3) Follow up!

I’m sure that this sounded like the most trite and uninspired insight that she could have heard. It’s old school and basic. It’s straight forward and even kind of boring… But it’s also dead on.

My friend is a few months out of college and new to the workforce. She’s ready to set the world on fire! And THIS is the best I can come up with?!

Particularly for a younger person, just focusing on doing your job well is something that can be tough to do. (I know from personal experience.) Full of energy and ideas, and ready to make an impact, the temptation can be to bite off a little too much. So, my first bit of counsel is just to do your job well. Show up a little early, stay a little late. Get clear on what the core elements of your position are and then do them thoroughly, completely and with all the excellence that you can produce.

Once you are sure that you are taking it out of the park in those areas, then – and only then – you should look for opportunities to impact the organization in other ways.

When I was in eighth grade I got a D on a social studies assignment that I’d spent all weekend on. I’d gone above and beyond the assignment that I was given and thought that I’d surely earned an A. The problem was that I couldn’t find some of the information that the teacher required. The note on my paper said “Don’t bother doing extra work if you haven’t completed the primary assignment!”

The same is true with your job. Focus on doing your job well before you attempt to change the world.

And there are two keys to doing any job well. Finish and Follow Up.

Finish what you start, and don’t start unless you intend to finish.

When given an assignment, go after it. Figure out how to do it – ask questions, get help and do research if you need to – and proceed to get the work done in a timely and high-quality manner. If you are interrupted and have to put it down, get back to it as quickly as possible – and finish. Set deadlines for yourself that are ahead of when your boss expects the tasks to be completed and meet them.

In fact, I’m so dedicated to finishing things that I try to be careful and thoughtful about the things that I start; and even if I’m half-way through something and I’m not sure that it is a good idea I’ll finish the project anyway (or look for an orderly way to bring it to a close). This is important to me because it reinforces the habit of finishing what I start.

Be diligent. Develop a sense of urgency about your work. And don’t leave loose ends loose. Make it a habit to FINISH!

Often a part of finishing is following up.

This one is so simple that you’d think that everyone would do it. But they don’t!

Some say that 90% of success is showing up. Well, following up is a part of showing up – it’s actually showing up again and again and again… If you say you’ll get back to someone, then get back to them. If you say you’ll call next week – call. If you say that you’ll send a proposal – send it. If you decide that there is no opportunity to work together right now, follow up anyway and tell them that.

By following up people begin to learn that they can count on you to do what you say you will do. There’s absolutely nothing more important than that.

In addition, because so few people actually do follow up, if you do then you are more likely to get what you came for than others. More importantly, if you don’t follow up, you definitely won’t!

Being successful in business requires excellence at your craft, dependability and achieving your objectives. Doing your job well by Finishing and Following Up can give you a great head start.

We Gotta Make Stuff!

This has easily been the most difficult post for me to attempt since beginning the series in 2009. The title of this post expresses my personal frustration, and since 2010 I have kept a stack of marked-up articles on my desk representing the research I’ve done to try to understand the decline in American manufacturing and to see if anyone had coherently recommended solutions. I was disappointed to find that there is a lot of scholarship on the reasons for decline, but very little invested in articulating the way out. Despite reading more than 20 articles and papers on the subject (hardly comprehensive), I’m sure that what I have learned is woefully inadequate. What I have attempted to share here is just a short summary of what I have read, but I fear that it is also disjointed and incomplete.

Where to begin?

It’s been widely reported in the press, studied in academia and lamented by politicians, but over the last few years it’s become startlingly clear to me that we don’t manufacture enough in the United States anymore.

Do you remember when the market positioning for the largest retailer in the world, Wal-Mart, was “Made in America?” It’s seems a distant memory doesn’t it? You wanna know why our economy seems stuck in low gear?! Well, let’s start there.


Two things have occurred recently to drive the significance of this point home for me.

(1) I am in the business of buying and building companies. I like companies that make things because it’s easier for me to figure out who the customers are and what the “secret sauce” behind the business is. But, I can’t find as many companies like that anymore to invest in. Where’d they go?

(2) Another reason that I like companies that make things is that those types of businesses have equipment that they use to manufacture their products, and banks like to lend against those types of assets – so they can put they’re hands on them if they need to…

Well, let me rephrase, they used to like to lend against those kinds of assets.

Now it seems most banks prefer to lend against more liquid assets. These types of assets (inventory and receivables) may be easier to turn into cash for the bank. If a business goes under, they figure, that they can quickly sell any abandoned widgets and get most of the customers to pay their bills.

Fixed assets, it seems, are much more of a pain. There’s already too many widget making machines on the market. The bank doesn’t want to try to sell any more of those.

Why, you ask? ‘Cause we don’t make stuff in the United States anymore!

This is a real problem, and it actually ticks me off. I think, it should tick you off too!

Beginning in the early 1900’s, “American manufacturing dominated the globe. Our efforts turned the tide in World War II and hastened the defeat of Nazi Germany, we helped rebuild Europe and Japan, and our skilled workers enabled the US to outlast the Soviets in the Cold War while also meeting the needs of the American people.” (theTrumpet.com , from the 2/2006 print edition)

But, can the future be built in America? (Business Week , 6/2009) The short answer is that the jury is still out. There are arguments on both sides.

As globalization advanced in the late 1980’s, trade barriers opened up and gave access to foreign markets for American manufacturers in exchange for our ability to build factories abroad. It worked. The North American Free Trade Agreement (NAFTA) and Central American Free Trade Agreement (CAFTA) trade agreements led to growth in US generated employment in these regions. Corporate profits increased, but US-based manufacturing jobs and investment in domestic production capacity declined.

As a result, by 2004 average employee compensation began to decline. In addition, as recently as 2000 the US ran a trade surplus on technology items of nearly $30 billion, but by 2009 that became a trade deficit of almost twice that amount.

Some would-be manufacturers point out that taxes are lower and government incentives are more generous in Asian countries, such as Malaysia and China; as compared to corporate taxes in the US, which are among the highest in the industrialized world. This is because these governments recognize that manufacturing facilities are economic catalysts. They also point out, as I have noticed, that bank lending and private investing in manufacturing remains virtually frozen.

America’s lack of a coherent industrial policy has permitted others to get the upper hand in trade negotiations and to leave us in the dust as it relates to investment in industrial infrastructure that fuels economic growth and stability. As an example, the stories are legend of Asian investment in Smartphone production capacity AHEAD of any firm orders from companies such as Apple.

On the other hand, hope springs eternal for a manufacturing resurgence in the US of A. Most agree that the US remains at the cutting edge of innovation in areas such as clean-tech and green energy. (Unfortunately, this too often results is an “invented here, industrialized elsewhere syndrome,” making America an R&D wellspring for Asian production.)

More baby-steps have been taken with federal tax credits to encourage the installation of solar panels and the appointment of a manufacturing policy czar. The Department of Energy has also lent more than $2 billion to US auto battery manufacturers to build plants in the Midwest, and the Obama administration’s bailout of the auto industry is the closest thing to an industrial policy we’ve seen at the federal level since the 1980’s.

Recently, it has also become clear that Asian and South American countries are losing their edge on labor-related inputs into the manufacturing process as wage rates creep up and currency manipulation proves decreasingly effective. (Of course, this further highlights the skills/education gap that remains between the US and many other nations.) As a result, in the first quarter of 2011, US manufacturing output increased by 9%. Such productivity led the Boston Consulting Group to predict that the US is on the verge of a “manufacturing renaissance.” I sure hope they’re right. I also read somewhere that Wal-Mart is planning to bring back their “Made in America” credo.

But does this recent bit of good news represent some favorable trends in the cycle, or intent? I’m not sure, but it’s doesn’t feel like political resolve.

So what more can be done about this manufacturing paradox? I don’t think that I’m the one with answers. In this case, I’m just a guy with some time to kill on an airplane, a blog platform and more questions than I can find answers to.

It does seem to me that we could use some bigger and louder voices on this issue. For example, perhaps the US Chamber of Commerce could lobby for comprehensive industrial policy instead of spending unproductive dollars trying to pick winners and losers in congressional elections.

The beginnings of an industrial policy might require choosing a handful of industries that we want to lead in and building growth plans around them. From there, planks within the policy might include low cost loans for domestic manufacturing growth accelerated depreciation for sizeable manufacturing investments, fast track regulatory approvals for certain industries, education incentives targeting certain job skills, a simple reduction in corporate tax rates, extending the R&D tax credit and prohibiting currency manipulation in trade agreements. That is intentionality.

Not so sure? Well, consider that Congress refuses to pass legislation funding investments to repair

crumbling bridges, roads, schools and transit systems. Such inaction likely permits the continued decline of our manufacturing sector. In the meantime, Korea, Japan and China race to invest in high-speed rail, automotive battery plants, solar panel production and other industrial infrastructure. (The Truth Hurts , 1/26/2012)

From my perspective, it is imperative that we get our act together here. US manufacturing underpins a plethora of jobs that are indirectly related and high-skilled. Bankers, lawyers and accountants, as well as engineers and researchers all flourish with a robust manufacturing sector. Declines in manufacturing jobs eventually lead to a domestic decline in each of these tangential areas as well. Further, supplying our own needs through domestic production serves as a buffer from international political and economic skirmishes. “The strength or weakness of American manufacturing carries implications for the entire economy, our national security and the well being of all Americans.” (Center for American Progress, 4/7/2011)

P.S. As an business owner, investor, entrepreneur, and by the way, an American consumer, it doesn’t make sense to me that this is not a bigger issue for our policy makers, nor have I heard economists and pundits making a big deal about this. From what I can grasp, the historical perspective is clear, but the political prescription is unavailable. Perhaps you have better insight or expertise. I welcome you to share it with us here.

All I know is, we gotta make stuff!

Inspired by Greatness (part II): No Such Thing as a Role Model

I’m different. Inspired by greatness.

A challenging circumstance. Greatness seems to be in short supply these days. Where are the heroes? Where has the greatness gone?

Greatness is not a career path. And inspiration is not a measure of accomplishment.

So how do you use these notions of inspiration and greatness to make decisions? Decisions that impact your earning power? Decisions that affect your ability to support your family? Decisions that lead to the next decision along life’s way?

I’m not sure, but if you’re inspired by excellence or greatness, then you are, in effect, excited by people, processes or things that
represent the best. People who do different or challenging things better than others – and make it look easy. People who take a stand on something that others may not have had the courage to face. People who work really really hard to achieve because it’s the only way they know how. People who are faster, smarter or better than most, but who also help others catch up…

And even as I write this, it occurs to me that each of these folks must have at some point realized that they were different too. They accepted it; got comfortable with it, owned it and decided to go their own way. And that may be the differentiator… That may be what determines greatness or excellence anyway, right?

Someone who not only does something exceptionally well; but someone who does something different or unique or unusual extraordinarily well!

So then, maybe if greatness or excellence is your inspiration or motivation – there are no role models.

If excellence, or greatness, is your aim… If that is your inspiration or determination, then maybe all you can do is look around you for a frame of reference and then acknowledge that your path is the one less traveled. Your trail is the one not yet blazed. Your path is uniquely yours.

Maybe we can have heroes, but there are no role models. What you are trying to do is something that even your heroes wouldn’t have even dared! That makes you different; and that’s OK.

Benjamin Elijah Mays might describe the quest for greatness in this way:

“It must be borne in mind that the tragedy in life doesn’t lie in not reaching your goal. The tragedy lies in having no goal to reach. It isn’t a calamity to die with dreams unfulfilled, but it is a calamity not to dream. It is not a disaster to be unable to capture your ideal, but it is a disaster to have no ideal to capture. It is not a disgrace not to reach the stars, but it is a disgrace to have no stars to reach for. Not failure, but low aim is sin.”

 

#DBTE #XEQTE

Inspired by Greatness (part I): I’m Different

“I’m different, yeah I’m different!” These words from the irrepressible hook of the otherwise forgettable 2 Chainz song, resonate on a loop in my head as I consider this post…

“I’m different, yeah I’m different!”

Maybe it’s because these words apply to me. Maybe I’m just a different kind of guy. And maybe it’s time for me to admit it.

I’ve always felt just a little out of place in many situations. A little too nerdish as a kid… Never the right balance of work and play as a student… And not as singularly focused professionally as many are.

But I’ve decided that it’s all OK. “I’m different, yeah I’m different!”

Now that young adulthood is in my rear view mirror, I’m realizing (with my wife’s help) that the changes that occur in my life’s routine are more in keeping with the pattern than an anomaly. She would say that I’m no longer creating the pattern, I’m living it. This is the pattern. This is my life (so I’d better get used to it.)

So, as a part of that, I guess it’s time that I recognize what makes me different. What motivates me? What inspires me? What makes me pay attention? What matters to me?

I’m a capitalist, but I’m not motivated by money. Rather, I view it as a tool or a measure. I like nice things, but I’m not driven to accumulate material possessions. I appreciate being recognized for my contribution, but I know that the spotlight can highlight my flaws too.

I’m rarely inspired by an athlete running, jumping or throwing. Similarly, I don’t get excited about the Grammy’s, Emmy’s, SAG’s or Oscars. Each represent meaningful accomplishments, I’m sure, but I prefer the CNN Heroes Awards as a celebration of those who are among the best of us.

I’m inspired by excellence in service. By people who do hard and important things because they need to be done – maybe even before they realize that they are doing anything significant. I’m inspired by people who are well read and articulate, and who are willing to share and teach. I’m inspired by people who give of themselves and are determined to make a difference.

I guess that I’m inspired by good works sincerely and excellently done, and by people who motivate us to do the same. I’m inspired by people who have overcome and kept on going, but who didn’t forget to reach back. These are my definitions of greatness. These days, to be inspired by this nebulous and subjective concept may make me different, but I’m OK with that.

Benjamin Elijah Mays described the quest for greatness in this way:

“It must be borne in mind that the tragedy in life doesn’t lie in not reaching your goal. The tragedy lies in having no goal to reach. It isn’t a calamity to die with dreams unfulfilled, but it is a calamity not to dream. It is not a disaster to be unable to capture your ideal, but it is a disaster to have no ideal to capture. It is not a disgrace not to reach the stars, but it is a disgrace to have no stars to reach for. Not failure, but low aim is sin.”

#DBTE #XEQTE

The Temple of Doom

“It’s time to ask yourself what you believe!” So says the Chief Nazi in the Indiana Jones series of films.

What a compelling and chilling question?! How many times have you been confronted with a circumstance that required you to ask yourself just what you believe?


Following that, the criminal fires his pistol into the stomach of Sean Connery (Dr. Jones) and compels Harrison Ford (Indiana) into the Temple of Doom in search of the chalice of the Holy Grail. As he steps over the remains of the many that have gone before him; he yet forces himself forward gingerly, sensing that danger is imminent.

None too soon, Indiana gains a clear understanding of the importance of the phrase “the penitent man is humble…” – bringing him urgently to his knees in the nick of time to avoid decapitation!

As he continues on, his father’s words remind him to follow “only in the footsteps of God!” His next step nearly does him in, but he climbs back up to solid ground and realizes that following in the path of Jehovah requires him to seek out stepping stones beginning with the letter “I” (reflecting the Latin spelling the Jewish name for God).

And next, his notes prompt him to recall that “the leap from the Lion’s head will prove his worth” as he faces a bottomless chasm with no apparent way to cross. Clearly there is no way over; and the only way out seems to be backwards.

Fear, ambiguity, improbability and near certain death are his only companions. Indeed, this is a Temple of Doom!

But the pain that his father is enduring and the opportunity and healing powers represented by the Holy Grail oblige Indiana to face down his fear and take a step out onto the unknown – into thin air. Somehow his journey thus far gave him the courage to move into that abyss.

Suddenly, miraculously, without sound, warning or explanation, a narrow bridge across is manifest. After a pause of wonder, and while still unsteady, Indiana took additional strides which became more sure only as he became confident that he was on a sturdy path.

I retell this story after watching the 1984 movie for the 23rd time recently, and after being inspired by (and borrowing liberally from) a book written by Kirbyjon Caldwell in 2000 entitled The Gospel of Good Success.  Rev. Caldwell, and before him the writers of the movie, Willard Huyck, Gloria Katz and George Lucas, seeks to remind us about the sometimes mystical and fantastical, often surprising and life-changing power of faith.

How many of us have faced our own Temples of Doom?

  • Laid off… but where will the next check come from?
  • Need to have surgery… Will insurance cover it?
  • LSAT scores weren’t what we’d hoped… Will I get into school?
  • Contract fell through… Can I make the mortgage payment?
  • I really believe that I’m supposed to start this business… but I’m running out of cash!

How do I take the next step without it being my last? How do I cross this chasm to get to the other side? Situations like this are scary!

Retreat, or going backwards, may seem to be the best option. But Indiana seemed to have faith – to believe in miracles. Do you?

Don’t answer that yet. Let’s look back at what we’ve gotten from the film so far. If I’m taking counsel from this movie, then I guess I’d –

1. Ask myself what I believe,
2. Fall to my knees and pray,
3. Order my steps along the path that Iehovah would ordain, and then
4. Take a big, scary step out onto the unknown in faith.

But before we get to step 4, maybe there are a few other things to keep in mind.

#1. Indiana was motivated! In this case, his daddy had just been shot. He was in the middle of a dessert with no hospitals nearby and, while there were lots of folks standing around, none of them were willing to help. Indiana had a problem, and he had no choice but to solve it himself.

#2. Indiana had been trained. The Indiana Jones character is a tenured professor of archaeology who also studied linguistics and earned degrees from the University of Chicago and the Sorbonne in Paris. In addition to that, his father is a professor of medieval literature who earned his degree from the University of Oxford and had undoubtedly taught his son a thing or two that serves him well. Indiana’s training made a big difference in his ability to succeed.

#3. Indiana had experience. Remember that the Temple of Doom (set in 1935) was actually the prequel to the first to be released Raiders of the Lost Ark (set in 1936). However, in addition to his formal training, young Indiana Jones (The Young Indiana Jones Chronicles) spent his adolescent years in the early 1900’s interacting with historical figures as he accompanied his father on a worldwide lecture tour. So by the time we meet Indy for the first time in Raiders, his worn leather jacket, dusty fedora and trusty bull-whip were already legend. Experience counts.

#4. Indiana lost more often than he won. As in our own lives, that can be tough to see. But you don’t even have to watch the whole movie to realize that before he was able to put his hands on the chalice he’d had a tough time. Indiana was beaten up, shot at, double crossed, thrown from vehicles, lost friends, been hurt, gotten tired, been brainwashed and threatened to quit more than once.

But in the end, our hero emerges victorious! A little motivation, a lot of training, some old fashioned experience, a measure of perseverance and a big step out on faith make all the difference.

I think that someone got the title of the movie wrong. The Temple of Doom wasn’t a temple of doom after all, now was it?

It’s time to ask yourself what YOU believe!  Dreaming is easy.  But it takes a lot more experience and a measure of faith to #XEQTE.